Xatis (London) Limited - Terms of Business

XATIS (LONDON) LIMITED - TERMS OF BUSINESS

1. OUR OPERATING AND REGISTERED OFFICE ADDRESS IS:- MILL COURT, MILL HILL, TEL: 01732 865763 EDENBRIDGE, KENT TN8 5BH FAX: 01732 864080
2. WE ARE AN INDEPENDENT INTERMEDIARY AUTHORISED AND REGULATED UNDER THE 2000 FINANCIAL SERVICES AND MARKETS ACT BY THE FINANCIAL SERVICES AUTHORITY.
3. THE INFORMATION IN 1. AND 2. ABOVE IS CONTAINED IN THE FSA’S REGISTER OF AUTHORISED FIRMS AND CAN BE CHECKED BY VISITING THE FSA’S WEBSITE WWW.FSA.GOV.UK/REGISTER. OR BY TELEPHONING THE FSA ON 0845 606 1234. . OUR FSA REGISTER NUMBER IS 306837.
4. 4. OUR PERMITTED BUSINESS IS:
   • ADVISING CUSTOMERS ON NON-INVESTMENT CONTRACTS
   • ARRANGING (BRINGING ABOUT) DEALS IN NON-INVESTMENT CONTRACTS
   • MAKING ARRANGEMENTS WITH A VIEW TO TRANSACTIONS IN NON-INVESTMENT CONTRACTS
   • DEALING AS AGENT IN NON-INVESTMENT CONTRACTS
   • ASSISTING IN THE ADMINISTRATION AND PERFORMANCE OF A NON-INVESTMENT INSURANCE CONTRACT
5. OUR DEALINGS WITH YOU ARE AS AN AGENT ACTING ON YOUR BEHALF.
6. WE SELL AND ADVISE ON A WIDE RANGE OF ARRANGE INSURANCE CONTRACTS ON BEHALF OF OUR CLIENTS WITH A NUMBER OF AUTHORISED INSURANCE COMPANIES. A LIST IS AVAILABLE ON REQUEST.
7. WE HOLD PREMIUMS RECEIVEABLE AS AGENTS OF THE INSURERS IN A NOMINATED STATUTORY TRUST BANK ACCOUNT. WE ARE THE AGENT OF INSURERS FOR THE COLLECTION OF CERTAIN PREMIUMS.
8. WE MAY MAKE ADDITIONAL CHARGES IN RESPECT OF FEES CHARGED TO US FOR PLACING BUSINESS THROUGH A BUYING NETWORK OR THROUGH A WHOLESALE BROKER ARRANGEMENT OR FOR OTHER ADMINISTRATIVE REASONS. IF APPLICABLE, YOU NOTIFIED OF THESE BEFORE THE INSURANCE CONTRACT IS COMPLETED AND BEFORE YOU BECOME LIABLE TO PAY.
9. PREMIUMS ARE DUE FOR PAYMENT STRICTLY 14 DAYS FROM THE DATE OF INVOICE UNLESS AN AGREED PREMIUM FINANCE FACILITY IS BEING USED. WE NORMALLY ACCEPT PAYMENT BY CHEQUE OR BANK TRANSFER ONLY.
10. FOR SOME COMMERCIAL POLICIES YOU MAY HAVE THE RIGHT TO CANCEL BY GIVING WRITTEN NOTICE OF CANCELLATION WITHIN 14 DAYS OF INCEPTION. A FULL REFUND OF ANY MONIES PAID IS REQUIRED TO BE GIVEN BY INSURERS. THERE MAY BE DEDUCTIONS MADE FOR ADMINISTRATIVE COSTS, AND TIME ON RISK PREMIUMS. SOME TIME ON RISK PREMIUMS ARE ARRIVED AT USING ACTUARIALLY BASED SHORT PERIOD RATES WHICH ARE NOT PRO RATA CALCULATIONS. IT IS YOUR RESPONSIBILITY TO PROVIDE COMPLETE AND ACCURATE INFORMATION TO INSURERS WHEN YOU TAKE OUT YOUR INSURANCE POLICY, THROUGHOUT THE LIFE OF THE POLICY AND WHEN YOU RENEW YOUR POLICY. FAILURE TO DISCLOSE INFORMATION PERTAINING TO YOUR INSURANCE, OR ANY INACCURACIES IN INFORMATION GIVEN, COULD RESULT IN YOUR INSURANCE BEING INVALID OR COVER NOT OPERATING FULLY. IT IS IMPORTANT YOU ENSURE THAT ALL STATEMENTS YOU MAKE ON PROPOSAL FORMS AND OTHER DOCUMENTS ARE FULL AND ACCURATE. IF A FORM IS COMPLETED ON YOUR BEHALF, YOU SHOULD CHECK THAT THE ANSWERS SHOWN TO ANY QUESTIONS ARE TRUE AND ACCURATE BEFORE SIGNING THE DOCUMENT. YOU ARE REMINDED THAT IT IS AN OFFENCE UNDER THE ROAD TRAFFIC ACT TO MAKE ANY FALSE STATEMENTS OR WITHHOLD ANY RELEVANT INFORMATION TO OBTAIN AN INSURANCE CERTIFICATE. YOU ARE ADVISED TO KEEP COPIES OF ANY CORRESPONDENCE YOU SEND TO US OR DIRECT TO YOUR INSURER.
11. IF YOU HAVE A COMPLAINT PLEASE REFER TO OUR COMPLAINTS PROCEDURE SUPPLIED WITH YOUR POLICY DOCUMENTS. YOU MAY HAVE THE RIGHT TO REFER ANY COMPLAINT TO THE FINANCIAL OMBUDSMAN SERVICE. WE WILL ADVISE YOU IF THIS IS THE CASE.
12. ALL PERSONAL INFORMATION ABOUT OUR CUSTOMERS IS TREATED AS PRIVATE AND CONFIDENTIAL
13. IF WE ARE UNABLE TO FULFILL ANY FINANCIAL OBLIGATION TO YOU, YOU MAY BE ENTITLED TO COMPENSATION UNDER THE FINANCIAL SERVICES COMPENSATION SCHEME (FSCS). COMPENSATION IS DEPENDENT ON THE TYPE OF POLICY INVOLVED AND THE CIRCUMSTANCES OF THE CLAIM. INSURANCE ADVISING AND ARRANGING IS COVERED FOR 100% OF THE FIRST £2,000 AND 90% OF THE REMAINDER OF THE CLAIM, WITHOUT ANY UPPER LIMIT. FOR COMPULSORY CLASSES OF INSURANCE, INSURANCE ADVISING AND ARRANGING IS COVERED FOR 100% OF THE CLAIM WITH NO UPPER LIMIT. FURTHER INFORMATION IS AVAILABLE FROM THE FSCS.
14. INSURERS PASS INFORMATION TO THE CLAIMS AND UNDERWRITING EXCHANGE REGISTER OPERATED BY DATABASE SERVICES LTD AND THE MOTOR INSURANCE ANTI-FRAUD REGISTER COMPILED BY THE ASSOCIATION OF BRITISH INSURERS. THE OBJECTIVE IS TO CHECK INFORMATION PROVIDED AND TO PREVENT FRAUDULENT CLAIMS. MOTOR INSURANCE DETAILS ARE ALSO ADDED TO THE MOTOR INSURANCE DATABASE OPERATED BY THE MOTOR INSURERS’ INFORMATION CENTRE (MIIC) WHICH HAS BEEN FORMED TO HELP IDENTIFY UNINSURED DRIVERS AND MAY BE ACCESSED BY THE POICE TO HELP CONFIRM WHO IS INSURED TO DRIVE. IN THE EVENT OF AN ACCIDENT, THIS DATABASE MAY BE USED BY INSURERS, MIIC AND THE MOTOR INSURANCE BUREAU TO IDENTIFY RELEVANT POLICY INFORMATION. OTHER INSURANCE RELATED DATABASES MAY BE ADDED IN THE FUTURE.
15. THIS TERMS OF BUSINESS DOCUMENT IS SUBJECT TO ENGLISH LAW.

CLAIMS:-
 
IF IT IS NECESSARY TO MAKE A CLAIM UNDER THIS POLICY(IES) PLEASE TELEPHONE OR WRITE TO YOUR NORMAL CONTACT AT THE ABOVE ADDRESS UNLESS WE HAVE PROVIDED SPECIFIC DETAILS TO THE CONTRARY SUCH AS A MOTOR INSURERS’ HELPLINE ETC..